Policies

Disclaimer

Dass Shanti Kaur, LLC (here on referred to as ‘Dass Shanti’) makes great efforts to create a safe and sacred environment where one can feel comfortable and supported, providing tools that best fit your needs. Dass Shanti cannot guarantee or promise however that you will be fully satisfied with what there is to offer, and that you will find the healing and connection you are seeking. Participation is key and various factors are entirely dependent on the person using the services offered. There are many factors which are important in determining your actual results and despite earnest efforts, there are no guarantees that you will achieve results similar to anyone else’s or from the ideas and techniques shared within this relationship.

 

Privacy Policy

Dass Shanti Kaur’s privacy policy covers the collection and use of personal information (name, email, telephone number, address, payment details) that may be collected by Dass Shanti anytime you interact with Dass Shanti such as when you purchase a Dass Shanti product, contact for technical support or a sales associate, sign up for an e-newsletter or request a download.

Dass Shanti collects your personal information because it assists in delivering a high level of customer service. For example, your personal information helps to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time.

When you provide Dass Shanti with your name, email address, mailing address or telephone number, and you do not “opt-out”, Dass Shanti and Dass Shanti representatives and authorized affiliates may use the provided information to alert you to product updates, special offers, updated information, new products and other Dass Shanti information. Other than Dass Shanti representatives and authorized affiliates (such as value-added resellers), Dass Shanti does not offer, sell, or otherwise make available any user-provided information to third parties.

If you do not want Dass Shanti or Dass Shanti representatives to contact you, you may “opt-out” at any time. You may “opt-out” by contacting Dass Shanti directly or by following the instructions included in the email correspondence usually found in the footer.

Dass Shanti may send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product and as such, there is no “opt-out” available for update notifications.


 

Web Site and Cookies

Dass Shanti’s website utilizes visitor log files or cookies as well as hosted tracking with this website. The information collected with visitor cookies and through the hosted tracking is used to gain a better understanding of which sections of this site are most important to users as well as identify possible navigation issues. It will also allow for enhanced user experience in the future. The data collected from these visitor cookies and hosted tracking does not collect any personally identifiable information and is used in aggregate form only.

 

Protecting Your Personal Information

Where personal information is required, the Dass Shanti Website uses Secure Sockets Layer (SSL) encryption to transmit this data. This is done to prevent the loss, misuse or alteration of the information you have offered. Dass Shanti strives to protect the personal information you submit, no data transmission over the Internet is 100% secure. As such, Dass Shanti cannot guarantee or warrant the security of any information you transmit. You do so at your own risk. Once your information has been received by Dass Shanti, best efforts are made to ensure the safety and security on our systems.

At times, Dass Shanti may hire other companies to provide limited services on her behalf. Such limited services include, but are not limited to, order fulfillment, direct mail services and answering customer questions about products and services. These companies will only be provided the information they need to perform the service, and they are strictly prohibited from using that information for any other purpose or to share with third parties.

Dass Shanti may occasionally present a special contest or promotion sponsored by another company. You may be asked to provide personal information in order to qualify for this contest or promotion. If your personal information is shared with the sponsor(s), you will be notified prior to your submission of personal information.

Finally, while Dass Shanti will make every effort to preserve the privacy of users, at times there may be a requirement by law to disclose personal information.


 

Payment, Refund & Cancellations

1. All sessions are paid upfront. All sales are final. There will be no refunds.

2. You must give at least 48 hours’ notice if you have to cancel/reschedule.

3. You may reschedule a session once at no additional charge.

4. Any second request for rescheduling will incur a $50.00 fee, paid prior to session.

5. If a session is rescheduled for a 3rd time, you are welcome to gift the session to another individual otherwise you forfeit your session and your payment. 

If more than one session is purchased at a time such as a customized package, a minimum of 50% of the total price is to be paid prior to scheduling the first session. Payment plans are available, and scheduled payments will be determined and indicated in the signed agreement and noted on your invoice. 

If you wish to cancel a membership, it is your responsibility to inform Dass Shanti in writing 1 week prior to your scheduled session, and to cancel any recurring payments on your end; we are unable to refund any payments made even if you have chosen to no longer participate or have forgotten to cancel your payments. You may cancel monthly, semi-annual and annual memberships before it renews. Once a live program commences there will be no re-entry if you’ve canceled yet wish to return. All evergreen programs and downloadable classes are non-refundable. You are welcome to sign up for future participation when doors open for a new program, session or event. Prices are subject to change for new programs, sessions or events thus doors may open at a higher rate with each new launch. 

 

All evergreen programs, downloadable classes and live drop-in, package and monthly membership sessions including yoga, meditation and pranayam sessions are paid upfront; there are no refunds for any missed or unused classes. Packaged classes must be used within the 3-month period for 5 Class Pack, and 6-months for 10 Class Pack; registration required. If you have registered for a class and are unable to attend, please contact Dass Shanti 48 hours in advance to have your purchase applied to a future class otherwise you forfeit your purchase. Same day cancellations are not accepted as advanced notice. 

Monthly, semi-annual and annual memberships do not need to register for a class yet check-in is required; memberships are

non-refundable whether or not you choose to attend classes.